Privacy Policy

Effective Date: October 1, 2025

Uptrack Inc. ("we," "us," or "our"), an Alberta corporation, respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our Service (www.contract0.com and related time tracking/invoicing tools). It applies to all users, including small businesses and freelancers.

We comply with the Alberta Personal Information Protection Act (PIPA) and, where applicable, the federal Personal Information Protection and Electronic Documents Act (PIPEDA). "Personal Information" means information about an identifiable individual, such as name, email, or billing details.

1. Information We Collect

a. Personal Information You Provide

• Account registration: Name, email, password, business details.
• Usage: Time logs, invoice data, payment info (processed via third-party like Stripe).
• Communications: Support inquiries or marketing opt-ins.

b. Automatically Collected Information

• Device/technical data: IP address, browser type, usage analytics (via tools like Google Analytics).
• Cookies: We use essential cookies for functionality and analytics cookies for improvement (see Cookie Policy below). You can manage preferences via browser settings.

c. Information from Third Parties

• Payment processors or integrations (e.g., if you link a calendar app).

We do not collect sensitive information (e.g., health data) unless necessary for invoicing.

2. How We Use Your Information

We use Personal Information to:

• Provide and improve the Service (e.g., generate invoices).
• Process payments and subscriptions.
• Communicate updates, support, or marketing (with opt-out).
• Comply with legal obligations (e.g., tax reporting).
• Analyze usage for business purposes.

3. How We Disclose Your Information

We do not sell your Personal Information. We may share it with:

• Service providers (e.g., hosting like AWS, analytics tools) under strict agreements.
• Affiliates of Uptrack Inc. for operational purposes.
• Legal authorities if required by law (e.g., court order).
• In business transfers (e.g., merger), with notice.

For international users, data may be transferred to servers in Canada or the U.S., with safeguards like standard contractual clauses.

4. Your Rights and Choices

Under PIPA/PIPEDA, you have rights to:

• Access, correct, or delete your Personal Information (email hello@contract0.com).
• Withdraw consent for marketing.
• Opt out of cookies via browser or our settings.

We retain data only as long as needed for business/legal purposes, then securely delete it.

5. Security

We use reasonable measures (e.g., encryption, access controls) to protect data, but no system is infallible. Report breaches to us immediately.

6. Children's Privacy

The Service is not for children under 18. We do not knowingly collect their data.

7. Changes to This Policy

We may update this Policy with notice via email or website. Continued use constitutes acceptance.

8. Contact Us

For privacy questions, contact us at hello@contract0.com.

This Policy is governed by Alberta law.

Last Updated: October 1, 2025